“We have the opportunity to transform our culture of government through a top-to-bottom assessment of efficiency, effectiveness and more than anything else, a culture of customer service."
- Governor Pat McCrory from his Inaugural Address
NC GEAR was created by the Governor and General Assembly "to develop a strategic transformation plan for state government." The initiative is performing a broad analysis of the entire executive branch. The NC GEAR team will then develop a comprehensive package of reforms to be considered by the Governor and Legislature early next year. Its goals are to improve the efficiency, effectiveness, customer service, and sustainability of our state government.